The above two workarounds should fix the issue. Create a different DNS alias for the remote server and connect through it.Use the IP address of the remote server when you try to connect to the network share.Setting up a separate DNS for the remote server can help mitigate the error by optimizing network connections and ensuring seamless access to the server. Create a Different DNS for the Remote Server This should fix the issue if not, check out the next fix. Now, disconnect all previous connections to the server or shared resource and try again. Step 5: Choose Yes in the ‘Delete Generic Credentials’ pop-up. Step 4: Once selected, click on the credentials, and from the drop-down, select Remove. Note: The below image is only for reference. Step 3: Navigate to Windows Credentials, and from the list of credentials, choose the credentials for your network share. You will see there are two credentials: one is Web, and another is Windows. Step 1: Press the Windows key on your keyboard, type Control Panel, and click Open. To resolve this issue, you must delete the credentials associated with your network sharing using the Credentials Manager. Multiple connection errors may occur if a user attempts to establish multiple connections with the same credentials. Delete the Credentials of Your Network Share If this didn’t fix the issue, check out the next one. Once the Workstation Service restarts, you should be able to establish the connection to the concerned workstation, inherently fixing the pre-existing connection error. Step 3: Now, enter the below command and hit Enter. Step 2: Once launched, type the command below and press Enter on your keyboard. Step 1: Press the Windows key on your keyboard, type Command Prompt, and click ‘Run as administrator.’ But what is Workstation Service? Well, it is a Windows Server operating system service that allows the client computer to request files and other resources from the servers. Restart the Workstation ServiceĪt times, restarting the Workstation service resolves connection errors. If this method fails to resolve the problem, move on to the next fix.Īlso Read: How to fix ‘Not recognized as an internal or external command’ error on Windows 3. We recommend restarting the client computer or Windows Explorer if your PC is freezing or disconnected. This will unfreeze your PC, paving a way to share and remotely connect your PC. Step 3: From the context menu, choose End task. Step 2: Under the Processes tab, select Windows Explorer and right-click on it. Note: Alternatively, you can press ‘Ctrl + Shift + Esc.’ Step 1: Press the Windows key on your keyboard, type Task Manager, and click Open. Sometimes, the error occurs if your PC freezes or slows down while connected to the remote computer. If not, let’s look at more concrete steps you can take to resolve it. In order to fix this error, you just need to check if another window is open that simultaneously displays the shared folder you are accessing. This is one of the most common reasons for getting ‘multiple connections to a server or shared resource by the same user’ error. Ensure That the Shared Folder Is Not OpenedĪlthough this method is a fundamental precaution to prevent potential conflicts or errors that might arise from concurrent access to the same resource. If you are on Windows 10 or below, follow along. However, for demonstration, we are going with Windows 11. Note: The steps are the same for both Windows 10 and 11. With this understanding, let’s begin with fixing this error. One common reason is mapping drives, especially when users map network drives using different methods (such as IP address and server name) to the same shared resource.Īdditionally, this error arises when users have multiple active sessions, misconfigured DNS settings, or even disconnect and reconnect network drives without entirely terminating previous connections, which can cause multiple connections. There are multiple reasons why this error can occur. But before we explore the solutions, let’s understand why this error occurs in the first place. Network and file sharing issues can be frustrating, especially when encountering errors like ‘Multiple Connections to a Server or Shared Resource by the Same User.’ In this article, we’ll delve into the common causes of this error and provide six effective ways to fix it.
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